The main support resources for CADViewer as well as CADViewer Pro, CADViewer Enterprise, CADViewer JS and all other Legacy Viewers can be found below:

If you cannot find the support information that you are looking for, please contact us.

Installing CADViewer

An installation of CADViewer contains of three distinct components:


Users can choose to install CADViewer as an integrated system, or implement the separate components into their own business logic. The installation of CADViewer is done using our Technical Documentation and Tutorial.

The CADViewer TechDoc will guide you through, how to install and use CADViewer, through the steps below:


Back-End Converters


The installation and operation of the main Back-End converter AutoXchange 2020 is described in the AutoXchange 2020 TechDocs. Our Converters are supported on Windows and Linux.

Note: The folder location of the back-end converters are outlined in section CADViewer Back-End CAD Converters Folder Structure, but may change depending on the Handler technology, see Connecting CADViewer and the Back-end Converters below.

Connecting CADViewer and the Back-end Converters


CADViewer needs to connect to the AutoXchange 2020 to process CAD files. We provide Server connectivity modules or Handers using the following technologies:


Each of the Handler Sections includes installation guidance and reference Source Code for application programmers to use.

CADViewer Support - General Resource Links


These are the general CADViewer resource links:

Technical Documentation and Tutorial
User Manual
API Reference and Documentation
Functional Overview
General Introduction
AutoXhange 2020 TechDocs
Generating Hotspots

CADViewer 6.1 Online Samples
CADViewer 4.1 All Online Samples
CADViewer JS 2.1 documentation




Legacy Java Versions - CADViewer Pro Support


CADViewer Pro Applet Parameters
CADViewer Pro Java/JavaScript API
How To Increase The Java Applet Memory Limit

CADViewer Pro Admin Help
CADViewer Pro User Help